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CONTACT

Talk to the Trackify team.

Booking a demo, upgrading your account or need help? Tell us what you need and we’ll reply within one business day.
ORG

Book an organisation demo

Schools, businesses and groups rolling out across teams.
PRO

Upgrade to Premium

More tracked people, journeys and devices for your family or team.
HELP

Get support

Questions, account or device issues, billing and complaints.

A walkthrough built around your organisation

For schools, businesses and community groups running Trackify across several groups and admins.
  • Multi-group rollouts
  • Admin roles and permissions
  • Alert monitoring across groups
  • Custom pricing per organisation
WHAT HAPPENS NEXT
01

We confirm your slot

A calendar invite lands in your inbox within one business day.
02

30-minute walkthrough

A live demo shaped around your groups, devices and alerts.
03

Tailored proposal

Pricing and a rollout plan for your organisation.
PREFER EMAIL?
contact@trackify.ng
Mon–Fri, 9:00–17:00 · Replies within one business day

Request a demo

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We only use these details to respond to your request. See our privacy policy.

Premium for growing families and teams

Need help upgrading, invoiced billing, or more devices than the free tier allows? We’ll set it up with you.
  • Unlimited tracked people
  • Unlimited journeys and devices
  • Priority support from our team
WHAT HAPPENS NEXT
01

We review your request

We match it to your account and check what you need.
02

Confirm billing

Monthly, annual or invoiced, whichever suits you.
03

Premium unlocks

Your limits lift right away. No reinstall needed.
PREFER EMAIL?
contact@trackify.ng
Mon–Fri, 9:00–17:00 · Replies within one business day

Request a Premium upgrade

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We only use these details to respond to your request. See our privacy policy.

Support and complaints

Trouble with your account, pairing a device or an alert? Or something we got wrong? Tell us and we’ll make it right.
  • Help from a real person, not a bot
  • Every complaint logged and followed up
  • Privacy concerns reviewed as a priority
In an emergency, don’t wait for us. If someone is in immediate danger, call your local emergency number (112 in Nigeria).
WHAT HAPPENS NEXT
01

You get a ticket number

Sent to your email straight away, so you can track the request.
02

We look into it

Someone from our team reviews your account and replies within one business day.
03

Resolved and confirmed

We only close the ticket once you confirm it’s fixed.
PREFER EMAIL?
contact@trackify.ng
Mon–Fri, 9:00–17:00 · Replies within one business day

Contact support

Fields marked * are required.
We only use these details to respond to your request. See our privacy policy.
QUESTIONS

Before you get in touch

Yes. Demos are free with no obligation. You’ll get a walkthrough of Trackify configured for your organisation and a tailored proposal afterwards.
Yes. Premium is available as an in-app upgrade. Use this form if you need invoiced billing, help moving an existing group, or more capacity than the standard plan.
Location data is visible only to the organisation owner and the roles they invite. Devices pair with an explicit code. No silent installs, no hidden tracking.